MS-721
1Plan and design collaboration communications systems
20–25%
2Configure and manage Teams meetings, webinars, and town halls
15–20%
3Configure and manage Teams Phone
30–35%
4Configure and manage Teams Rooms and devices
20–25%
Exam guide · MS-721
Microsoft Collaboration Communications Systems Engineer Associate exam guide
Microsoft doesn’t give an exact number of questions for MS-721: most of its exams have 40 to 60 questions. You get 100 minutes. You need 700 out of 1000 to pass. It costs $165 (in the United States; set by country). Microsoft hasn’t announced a retirement date.
Last updated
The exam at a glance
Microsoft Collaboration Communications Systems Engineer Associate (MS-721)
- Time
- 100 min
- Prerequisites
- None
- Level
- Intermediate
- Role
- Collaboration Communications Systems Engineer
- Renewal
- Yearly, free
- Exam code
- MS-721
From Microsoft’s own pages, checked every week (last on November 7, 2026). The cost is checked every week too. How we check our facts
Versions and dates
What’s changing, and when
Microsoft hasn’t announced a retirement date for MS-721. We check Microsoft’s site every week, and this page changes the day it does.
Exam domains
What the exam covers
Each domain’s share of the exam, as Microsoft publishes it. Spend your study time in the same proportion.
Prepare
Start on MS-721 today
Free tools to find your weak domains and plan your weeks, then full practice exams in OpenpassAI.
Free practice test
10 MS-721 questions
Original questions across the exam’s domains, each with an explanation, and your score by domain.
Take the testFree study plan
A week-by-week plan
Pick your exam date and weekly hours, and get a plan weighted like the domains above.
Make my planMicrosoft certifications
Where Collaboration Communications Systems Engineer fits
Every Microsoft certification on one map, with each exam’s facts checked weekly.
See the Microsoft page
Take it further in OpenpassAI
Full MS-721 practice exams
Timed exams weighted like the real one, an AI tutor that explains every answer, and a readiness score for each domain.
FAQs
Got Questions? We’ve Got Answers.
Find quick answers or contact our support team.
How many questions are on the Microsoft Collaboration Communications Systems Engineer Associate exam?
Microsoft doesn’t give an exact number for MS-721: most of its exams have 40 to 60 questions. You get 100 minutes.
What is the passing score for Microsoft Collaboration Communications Systems Engineer Associate?
You need 700 out of 1000: the same for every Microsoft technical exam.
How much does the Microsoft Collaboration Communications Systems Engineer Associate exam cost?
$165 (in the United States; set by country). Check Microsoft’s site for the price in your country.
When does MS-721 retire?
Microsoft hasn’t announced one yet. We check Microsoft’s site every week, and this page changes the day it does.
What experience do I need for Microsoft Collaboration Communications Systems Engineer Associate?
None: Microsoft sets no prerequisites for MS-721. Knowing the exam’s domains well is what counts.
How should I study for Microsoft Collaboration Communications Systems Engineer Associate?
Weight your time like the exam: Configure and manage Teams Phone carries the most (30–35%). Take the free practice test to find your weakest domains, make a study plan around them, and before you book, sit full-length timed practice exams until you pass them comfortably.
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