Terms of Service

OpenpassAI is operated by Nick Gorgotsias. The business is registered in Estonia. In these terms, “OpenpassAI”, “we” and “us” mean that business. “The service” means the website at www.openpassai.com, the app at app.openpassai.com and everything offered through them.

By creating an account or using the service, you agree to these terms. If you don’t agree, please don’t use the service.

Our Privacy Policy explains what personal data we collect and how we use it.

If you use the service for a company or a team, you confirm that you’re allowed to accept these terms on its behalf.

You must be at least 16 years old to use the service. If you’re under 18, you need a parent’s or guardian’s permission.

Give accurate details when you sign up, keep your password private and tell us if you think someone else has used your account. You’re responsible for what happens under your account.

An account is for one person. Don’t share it or resell access to it. On a team plan, each member needs their own seat.

The Free plan comes with starter credits to try the service. Credits have no cash value and can’t be transferred, sold or exchanged for money.

Pro is a subscription, paid in advance every month or every year. Current prices are on the pricing page, and any taxes that apply are shown at checkout. Payments are handled by Stripe.

Your subscription renews automatically at the end of each period, at the price then in effect, until you cancel. You can cancel at any time from the billing settings in the app. Cancelling stops the next renewal, and you keep Pro until the end of the period you’ve paid for.

If we raise the price of your plan, we’ll email you at least 30 days before the new price applies to you. If you don’t accept it, cancel before your next renewal.

If a payment fails, we may pause the paid features until it goes through.

Plans described as unlimited are for one person’s own study. To keep the service fast and fair for everyone, we may limit use that is automated or far beyond normal study.

A team plan is bought by the team’s owner, who manages its seats and invitations. Team admins can see the name, email address and learning progress of each member.

If Pro isn’t right for you, email info@openpassai.com within 14 days of your first payment and we’ll refund it in full. This applies once per customer, to the first payment of a monthly or yearly subscription. Pro ends when the refund is made.

Renewal payments aren’t refunded. Cancel before the renewal date to avoid the next charge.

If you’re a consumer in the European Union or the United Kingdom, the law gives you 14 days to withdraw from an online purchase. The refund above covers that right, and nothing in these terms limits it.

Refunds go back to the payment method you used and usually arrive within 5 to 10 working days.

If you prepare with Pro and don’t pass your certification exam, we give you Pro at no charge while you prepare to retake it, for up to 3 months.

To qualify:

• You had Pro for at least the 30 days before your exam date.
• Your exam-readiness score for that certification in the app was 85% or higher before you took the exam.
• You email your official score report to info@openpassai.com within 30 days of the exam.

The guarantee is extra time on Pro. It isn’t a refund, and it doesn’t cover exam fees. It applies once for each certification, and not where an account was shared or these terms were broken.

Much of what the service produces is generated by AI: explanations, practice questions, feedback, study plans, and interview and resume suggestions. AI can be wrong, incomplete or out of date. Check anything important against the vendor’s official material.

OpenpassAI is a study aid. We don’t promise that you’ll pass an exam, get a job or earn a particular salary. The Pass Guarantee above is the only commitment we make about results.

The career tools give suggestions. They aren’t legal, financial or professional advice.

Our practice questions are original and aren’t taken from real exams. Our editorial policy explains how we check exam facts.

Please don’t:

• Share, sell or rent your account
• Copy, scrape or republish our lessons, questions, labs or other content, or use them to build a competing product or to train AI models
• Upload real exam questions (“brain dumps”) or anything else you have no right to share
• Use the service to cheat in an exam or to break a certification vendor’s rules
• Break, overload or probe the service, get around its limits, or use it with bots or scripts
• Use the AI features to produce unlawful, hateful or abusive content, or harass other learners

If you see content or behavior that breaks these rules, tell us at info@openpassai.com.

What you add to the service stays yours: your messages, resumes, notes and uploads. You give us permission to store and process it so we can run the service for you. That includes sending it to the providers named in our Privacy Policy, such as the AI provider that writes the answers.

Anything you choose to publish or share (a public profile, a Skills Passport, a certificate link or a shared conversation) can be seen by anyone who has the link, until you unpublish it or ask us to remove it.

Only add content you have the right to use, and only invite people by email who would expect to hear from you.

If you send us feedback or ideas, we may use them freely.

The service and its content belong to OpenpassAI or its licensors. Your account lets you use them for your own study. It doesn’t give you any other rights to them.

Certificates and Skills Passports from OpenpassAI record what you achieved on OpenpassAI. They aren’t certifications from an exam vendor.

OpenpassAI is independent. We aren’t affiliated with or endorsed by the certification vendors whose exams we cover. Their names and trademarks belong to them.

If you join our referral program or our affiliate program, its rules apply together with these terms. Commissions are paid only for genuine purchases that aren’t refunded.

We keep improving the service, so features change. We may add, change or remove features. If a change takes away something you’ve paid for and makes the service materially worse for you, you can cancel and we’ll refund the unused part of your current period.

We work to keep the service available, but we can’t promise it will run without interruptions or errors. It relies on other companies for hosting, payments, AI and voice, and it links to websites that we don’t control.

You can stop using the service at any time. To delete your account, email info@openpassai.com and we’ll delete it within 30 days.

We may suspend or close an account that breaks these terms, puts the service or other people at risk, or where the law requires it. Where we can, we’ll warn you first and give you the chance to put things right.

If we close the service altogether, we’ll give you at least 30 days’ notice and refund the unused part of any period you’ve paid for.

We’ll provide the service with reasonable care and skill. Beyond that, and as far as the law allows, the service is provided as it is, without further warranties.

As far as the law allows, we aren’t liable for indirect losses such as lost income, lost opportunities or exam fees, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability that the law doesn’t allow us to limit, such as for intent or gross negligence, or takes away the rights you have as a consumer in the country where you live.

We may update these terms. If a change is significant, we’ll email you or show a notice in the app at least 30 days before it takes effect. If you don’t agree, you can cancel before that date. Using the service after it means you accept the new terms.

These terms are governed by the law of Estonia. If you’re a consumer, you also keep the protection of the mandatory laws of the country where you live.

If something goes wrong, email us first: most problems can be solved that way. If not, disputes go to the courts of Estonia. If you’re a consumer, you can also bring a claim in the courts of the country where you live.

Consumers can also take a complaint to the Consumer Disputes Committee at Estonia’s Consumer Protection and Technical Regulatory Authority.

Questions about these terms go to info@openpassai.com. Other ways to reach us are on the contact page.