CPOA
1Strategy
21.4%
2People
15.7%
3Process
15.7%
4Technology
22.9%
5Data
11.4%
6ServiceNow Governance
12.9%
Exam guide · CPOA
ServiceNow Certified Platform Owner Associate exam guide
The CPOA exam has 70 questions and takes 90 minutes. ServiceNow doesn’t publish a passing score. It costs $300 (before customer and partner discounts; a retake costs $150). ServiceNow hasn’t announced a retirement date.
Last updated
The exam at a glance
ServiceNow Certified Platform Owner Associate (CPOA)
- Questions
- 70
- Time
- 90 min
- Passing score
- Not published by ServiceNow
- ServiceNow shows results as a conditional pass or fail
- ServiceNow’s exam blueprints
- Recommended experience
- 3–5 years on the platform
- Level
- Platform Owner
- Role
- Platform Owner
- Upkeep
- Yearly delta
- Exam code
- CPOA
From ServiceNow’s own pages, checked every week (last on November 7, 2026). The cost is checked every week too. How we check our facts
Versions and dates
What’s changing, and when
ServiceNow hasn’t announced a retirement date for CPOA. We check ServiceNow’s site every week, and this page changes the day it does.
Exam domains
What the exam covers
Each domain’s share of the exam, as ServiceNow publishes it. Spend your study time in the same proportion.
Prepare
Start on ServiceNow CPOA today
Free tools to find your weak domains and plan your weeks, then full practice exams in OpenpassAI.
Free practice test
10 CPOA questions
Original questions across the exam’s domains, each with an explanation, and your score by domain.
Take the testFree study plan
A week-by-week plan
Pick your exam date and weekly hours, and get a plan weighted like the domains above.
Make my planServiceNow certifications
Where Platform Owner Associate fits
Every ServiceNow certification on one map, with each exam’s facts checked weekly.
See the ServiceNow page
Take it further in OpenpassAI
Full ServiceNow CPOA practice exams
Timed exams weighted like the real one, an AI tutor that explains every answer, and a readiness score for each domain.
FAQs
Got Questions? We’ve Got Answers.
Find quick answers or contact our support team.
How many questions are on the ServiceNow Certified Platform Owner Associate exam?
The CPOA exam has 70 questions, and you get 90 minutes.
What is the passing score for ServiceNow Certified Platform Owner Associate?
ServiceNow doesn’t publish a passing score for CPOA. ServiceNow shows results as a conditional pass or fail.
How much does the ServiceNow Certified Platform Owner Associate exam cost?
$300 (before customer and partner discounts; a retake costs $150). Check ServiceNow’s site for the price in your country.
When does CPOA retire?
ServiceNow hasn’t announced one yet. We check ServiceNow’s site every week, and this page changes the day it does.
What experience do I need for ServiceNow Certified Platform Owner Associate?
ServiceNow recommends 3–5 years on the platform. It isn’t required to sit the exam.
How should I study for ServiceNow Certified Platform Owner Associate?
Weight your time like the exam: Technology carries the most (22.9%). Take the free practice test to find your weakest domains, make a study plan around them, and before you book, sit full-length timed practice exams until you pass them comfortably.
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