Exam guide · CPOE
The CPOE exam has 73 questions and takes 90 minutes. ServiceNow doesn’t publish a passing score. The price varies: ServiceNow University shows the price when you register; customer and partner discounts apply. ServiceNow hasn’t announced a retirement date.
Last updated
The exam at a glance
From ServiceNow’s own pages, checked every week (last on November 7, 2026). The cost was checked on November 7, 2026. How we check our facts
Versions and dates
ServiceNow hasn’t announced a retirement date for CPOE. We check ServiceNow’s site every week, and this page changes the day it does.
Exam domains
Each domain’s share of the exam, as ServiceNow publishes it. Spend your study time in the same proportion.
1Sponsorship Engagement and Business Value
21.2%
2Resource Forecasting
14.48%
3Value Delivery Across Product Teams
19.26%
4Data Management When Retiring Legacy Systems
17.6%
5Security Options and Business Goals
14.76%
6Benchmarking, Scaling, and Automation
12.7%
Prepare
Free tools to find your weak domains and plan your weeks, then full practice exams in OpenpassAI.
Free practice test
Original questions across the exam’s domains, each with an explanation, and your score by domain.
Take the testFree study plan
Pick your exam date and weekly hours, and get a plan weighted like the domains above.
Make my planServiceNow certifications
Every ServiceNow certification on one map, with each exam’s facts checked weekly.
See the ServiceNow pageTake it further in OpenpassAI
Timed exams weighted like the real one, an AI tutor that explains every answer, and a readiness score for each domain.
FAQs
Find quick answers or contact our support team.
The CPOE exam has 73 questions, and you get 90 minutes.
ServiceNow doesn’t publish a passing score for CPOE. ServiceNow shows results as a conditional pass or fail.
Varies. ServiceNow University shows the price when you register; customer and partner discounts apply.
ServiceNow hasn’t announced one yet. We check ServiceNow’s site every week, and this page changes the day it does.
ServiceNow recommends CPOP and the career journey · 8+ years. It isn’t required to sit the exam.
Weight your time like the exam: Sponsorship Engagement and Business Value carries the most (21.2%). Take the free practice test to find your weakest domains, make a study plan around them, and before you book, sit full-length timed practice exams until you pass them comfortably.
CPOA
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