Exam guide · CMA
ServiceNow Certified Master Architect exam guide
ServiceNow doesn’t publish a passing score. It costs US$17,000 (as ServiceNow lists it for this certification). ServiceNow hasn’t announced a retirement date.
Last updated
The exam at a glance
ServiceNow Certified Master Architect (CMA)
- Questions
- Check ServiceNow’s exam page
- Time
- Check ServiceNow’s exam page
- Passing score
- Not published by ServiceNow
- ServiceNow shows results as a conditional pass or fail
- ServiceNow’s exam blueprints
- Recommended experience
- CSA, CAD, CIS-ITSM + 2 CIS · 5 years consulting
- Level
- Architect
- Role
- Master Architect
- Format
- 22-week cohort
- Final
- Board review
- Exam code
- CMA
From ServiceNow’s own pages, checked every week (last on November 7, 2026). The cost was checked on November 7, 2026. How we check our facts
Versions and dates
What’s changing, and when
ServiceNow hasn’t announced a retirement date for CMA. We check ServiceNow’s site every week, and this page changes the day it does.
Exam topics
What the exam covers
ServiceNow’s highest credential: a 22-week cohort that ends with a board review of your architecture for a real-world case.
Prepare
Start on ServiceNow CMA today
Start from ServiceNow’s outline and see where the exam fits, then prepare with full practice exams in OpenpassAI.
Official exam page
Straight from the source
ServiceNow’s own page for the exam: what it covers and how to register.
Open the pageServiceNow certifications
Where Master Architect fits
Every ServiceNow certification on one map, with each exam’s facts checked weekly.
See the ServiceNow pageFree Path Finder
What to take next
Answer three questions and get the certifications to take, in order, for the job you want.
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Take it further in OpenpassAI
Full ServiceNow CMA practice exams
Timed exams weighted like the real one, an AI tutor that explains every answer, and a readiness score for each domain.
FAQs
Got Questions? We’ve Got Answers.
Find quick answers or contact our support team.
What is the passing score for ServiceNow Certified Master Architect?
ServiceNow doesn’t publish a passing score for CMA. ServiceNow shows results as a conditional pass or fail.
How much does the ServiceNow Certified Master Architect exam cost?
US$17,000 (as ServiceNow lists it for this certification).
When does CMA retire?
ServiceNow hasn’t announced one yet. We check ServiceNow’s site every week, and this page changes the day it does.
What experience do I need for ServiceNow Certified Master Architect?
ServiceNow recommends CSA, CAD, CIS-ITSM + 2 CIS · 5 years consulting. It isn’t required to sit the exam.
How should I study for ServiceNow Certified Master Architect?
Work through ServiceNow’s official exam outline topic by topic, then, before you book, sit full-length timed practice exams until you pass them comfortably.
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