CTA
1Solution Requirements, Demos and Prototypes
17%
2Reuse and Optimization of Solution Components
33%
3Alignment with Enterprise IT Strategy
17%
4Balancing Business and Technical Constraints
25%
5Performance and Scalable Architecture
8%
Exam guide · CTA
The CTA exam has 60 questions and takes 90 minutes. ServiceNow doesn’t publish a passing score. The price varies: ServiceNow University shows the price when you register; customer and partner discounts apply. ServiceNow hasn’t announced a retirement date.
2026 cohorts require ArchX first
Last updated
The exam at a glance
From ServiceNow’s own pages, checked every week (last on November 7, 2026). The cost was checked on November 7, 2026. How we check our facts
Versions and dates
ServiceNow hasn’t announced a retirement date for CTA. We check ServiceNow’s site every week, and this page changes the day it does.
Exam domains
Each domain’s share of the exam, as ServiceNow publishes it. Spend your study time in the same proportion.
1Solution Requirements, Demos and Prototypes
17%
2Reuse and Optimization of Solution Components
33%
3Alignment with Enterprise IT Strategy
17%
4Balancing Business and Technical Constraints
25%
5Performance and Scalable Architecture
8%
Prepare
Free tools to find your weak domains and plan your weeks, then full practice exams in OpenpassAI.
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FAQs
Find quick answers or contact our support team.
The CTA exam has 60 questions, and you get 90 minutes.
ServiceNow doesn’t publish a passing score for CTA. ServiceNow shows results as a conditional pass or fail.
Varies. ServiceNow University shows the price when you register; customer and partner discounts apply.
ServiceNow hasn’t announced one yet. We check ServiceNow’s site every week, and this page changes the day it does.
ServiceNow recommends the CTA class · 3+ years implementing. It isn’t required to sit the exam.
Weight your time like the exam: Reuse and Optimization of Solution Components carries the most (33%). Take the free practice test to find your weakest domains, make a study plan around them, and before you book, sit full-length timed practice exams until you pass them comfortably.
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